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Can I track my purchase?

track way
When a seller ships your item, you will receive the tracking information via email. You can then visit the corresponding carrier's web site for online tracking information.

Customs clearance can increase the delivery time if your package is held up by customs officials. Before you place an order, you can click the "Calculate shipping cost" link to get the discounted shipping costs to and from any country or region under different shipping methods.

  • If your tracking number does not appear immediately on the carrier's site, check back periodically for updated information.
  • If you receive a damaged package, please do not accept the package, or report the case to the corresponding carrier.
  • Please do not accept the package from the carrier, if you find the item, or the number of items in the package is different from what you ordered.


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