| 1. Shipping | Delivery Time (China Post Air | | Country | Days(Monday-Sunday) | 6-9 | 10-16 | 17-22 | 23-28 | 29-36 | 37-60 | >60 | | Russia | Rate (item arrived) | 2% | 18.9% | 40.9% | 18.9% | 12.3% | 6% | Please contact us, we will track it and refund if item confirmed loss | | Brazil | Rate (item arrived) | 0% | 0% | 20.3% | 45.9% | 30.8% | 2% | | USA | Rate (item arrived) | 4.7% | 45.1% | 43.8% | 4.5% | 0.9% | 1% | | UK/Spain | Rate (item arrived) | 8.8% | 54.7% | 24.9% | 5.3% | 4.3% | 1.3% | | Ukraine/Belarus | Rate (item arrived) | 1.5% | 17.3% | 42.5% | 20.7% | 11.3% | 5.7% | | Israel | Rate (item arrived) | 0% | 15.8% | 17.9% | 45.1% | 16.7% | 3.2% | | Other | Rate (item arrived) | About 15-40 Days | | Delivery Time (EMS) 8-15 working days | | Delivery Time (DHL/UPS/FEDEX/TNT) 4-7 working days | | Note: 1) We ship every order with their tracking number and you can view the shipping status on website. 2) Tracking Website: http://www.17track.net/index_en.shtml | 2. Payment We accept Alipay Escrow- Fast, Easy and Safe All major credit cards (Visa&Master Card/Credit Card/Bank Transfer/Brazil Boleto) are accepted through secure payment processor Escrow. And any refund could be issued in the same way that the buyer paid us. 3. Customs & Import Duty We are not responsible for any custom duty or import tax. In most time, the buyer doesn\'t need to pay any customs. We will declare it as a gift and a low value to avoid the tax. But sometimes in some countries, the customs officer may be strict. Please check it out the customs policy at your own place, such as Italy and Holland. If you have to pay the customs fees, it is your duty to your own country, please understand this situation. 4. Warranty and Guarantee (1) 100% of all delivered products in good quality and under strict examination before shipping. We will try our best to avoid any quality problem. (2) If you are not satisfied when you receive your item, please return it within 14 days for a replacement or money back. Please contact us before you return it. 5. Feedback Customer satisfaction is very important to us. If you are satisfied with the items you ordered, please leave us 5 stars and positive feedback. If you are not satisfied with the items you ordered, please contact us before leaving 3 star neutral feedback -2 stars negative feedback. We can work together to resolve any dispute. |